@import "https://fonts.googleapis.com/css2?family=IBM+Plex+Sans:wght@400;500;600&family=Space+Grotesk:wght@400;600;700&display=swap";:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--font-display:"Space Grotesk", "Trebuchet MS", "Segoe UI", sans-serif;--font-body:"IBM Plex Sans", "Segoe UI", sans-serif;--ink:#1c2129;--muted:#596270;--line:#353a40;--line-soft:#c5cbd6;--panel:#fff;--panel-soft:#f3f2ee;--bg:#f6f0e5;--bg-2:#eef4f8;--shadow:0 12px 28px #20242c1f;--shadow-tile:0 6px 16px #20242c08;--tile-gap:10px;--radius:12px;--radius-small:8px;--tone-sun:#f3d400;--tone-magenta:#e04ae0;--tone-violet:#7a52d2;--tone-teal:#49c7bd;--tone-green:#5fcd5f;--tone-blue:#3c74c7;--tone-charcoal:#111;--tone-steel:#c4cad3;--tone-red:#c94242;--tone-indigo:#3b4da0}*{box-sizing:border-box}body{font-family:var(--font-body);color:var(--ink);background:var(--bg);min-height:100vh;margin:0}#root{min-height:100vh}.page{padding:22px;position:relative}.frameWrap{position:relative}.frame{border:1.5px solid var(--line);box-shadow:var(--shadow);background:#fffffff2;border-radius:18px;padding:20px 22px 26px;position:relative;overflow:visible}.frame:before{content:"";border-radius:inherit;opacity:.18;pointer-events:none;background-image:radial-gradient(#cdd5df .5px,#0000 .5px);background-size:18px 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var(--line);color:var(--ink);font-family:var(--font-display);cursor:pointer;background:#fdfdfd;border-radius:10px;padding:8px 18px;font-size:14px;transition:transform .12s,box-shadow .12s}.authOverlayButton:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 6px 16px #151c2424}.authOverlayButton:disabled{opacity:.6;cursor:not-allowed}.authStatusWrap{justify-content:flex-end;margin-top:12px;display:flex}.authStatus{color:var(--muted);background:#ffffffbf;border:1px solid #1c212933;border-radius:999px;align-items:center;gap:10px;padding:6px 10px;font-size:12.5px;display:inline-flex}.authStatusText{white-space:nowrap}.authStatusButton{color:#1c5fd1;cursor:pointer;background:0 0;border:none;padding:2px 4px;font-size:12.5px}.authStatusButton:hover{text-decoration:underline}.adminOverlay{-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:4;background:#f4eee2ad;place-items:center;display:grid;position:absolute;inset:0}.adminPanel{border:1.5px solid 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8px;font-size:11.5px;line-height:1.2;position:absolute;bottom:calc(100% + 6px);left:50%;transform:translate(-50%);box-shadow:0 8px 18px #0000002e}.presenceCard[data-tooltip]:before{content:"";opacity:0;pointer-events:none;z-index:6;border:6px solid #0000;border-top-color:#111;border-bottom-width:0;position:absolute;bottom:calc(100% - 2px);left:50%;transform:translate(-50%)}.presenceCard[data-tooltip]:hover:after,.presenceCard[data-tooltip]:focus-within:after,.presenceCard[data-tooltip]:hover:before,.presenceCard[data-tooltip]:focus-within:before{opacity:1}.tileError{color:#a23131;margin-top:8px;font-size:12px}.callLegsView{z-index:1;gap:14px;display:grid;position:relative}.callLegsHeader .pageTitle{font-size:26px}.callLegsActions{gap:12px}.callLegsMeta{text-align:right;color:var(--muted);gap:2px;font-size:12.5px;display:grid}.callLegsMetaLabel{color:var(--muted);font-size:12px}.callLegsMetaValue{font-family:var(--font-display);color:var(--ink);font-size:15px}.callLegsMetaSub{color:var(--muted);font-size:12px}.callLegsBody{gap:10px;display:grid}.callLegsControls{border:1.5px solid var(--line-soft);background:#f8f4ee;border-radius:12px;flex-wrap:wrap;align-items:flex-end;gap:12px;padding:10px 12px;display:flex}.callLegsInsights{grid-template-columns:repeat(12,minmax(0,1fr));gap:12px;display:grid}.insightCard{border:1.5px solid var(--line-soft);background:#fff;border-radius:12px;grid-column:span 4;gap:8px;padding:12px;display:grid}.insightCard--span-4{grid-column:span 4}.insightCard--span-8{grid-column:span 8}.insightCard--span-12{grid-column:span 12}.insightTitle{letter-spacing:.4px;text-transform:uppercase;color:var(--muted);font-size:11.5px}.insightValue{font-size:28px;font-family:var(--font-display);color:var(--ink)}.insightSub{color:var(--muted);font-size:12px}.insightChart{height:200px;min-height:200px}.insightChart--line{height:220px}.insightTableWrap{border:1px solid var(--line-soft);border-radius:10px;max-height:240px;overflow:auto}.insightTable{border-collapse:collapse;width:100%;font-size:12px}.insightTable th,.insightTable td{border-bottom:1px solid var(--line-soft);text-align:left;padding:8px 10px}.insightTable thead th{text-transform:uppercase;letter-spacing:.4px;color:var(--muted);z-index:1;background:#f8f4ee;font-size:11px;position:sticky;top:0}.callLegsFilters{flex-wrap:wrap;align-self:flex-end;align-items:flex-end;gap:12px;display:flex}.filterGroup{border:1.5px solid var(--line);background:#fff;border-radius:10px;align-self:flex-end;gap:6px;min-width:180px;padding:8px 10px;display:grid}.filterGroupLabel{color:var(--muted);text-transform:uppercase;letter-spacing:.3px;font-size:11.5px}.filterGroupOptions{gap:6px;max-height:140px;padding-right:4px;display:grid;overflow:auto}.filterOption{color:var(--ink);align-items:center;gap:8px;font-size:12.5px;display:flex}.filterOption input{accent-color:#1c5fd1}.filterEmpty{color:var(--muted);font-size:12px}.callLegsReset{border:1.5px solid var(--line);color:var(--ink);font-size:12.5px;font-family:var(--font-display);cursor:pointer;background:#fff;border-radius:10px;padding:7px 12px;transition:transform .12s,box-shadow .12s}.callLegsReset:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 6px 16px #151c241f}.callLegsReset:disabled{opacity:.6;cursor:not-allowed;box-shadow:none;transform:none}.callLegsToggle{border:1.5px solid var(--line);background:#fff;border-radius:999px;gap:6px;padding:4px;display:flex}.callLegsToggleButton{font-size:12.5px;font-family:var(--font-display);cursor:pointer;color:var(--muted);background:0 0;border:none;border-radius:999px;padding:6px 12px}.callLegsToggleButton.isActive{color:#fff;background:#1c5fd1}.callLegsControl{gap:6px;display:grid}.callLegsControlLabel{color:var(--muted);font-size:12px}.callLegsSelect,.callLegsInput{border:1.5px solid var(--line);font-size:12.5px;font-family:var(--font-display);background:#fff;border-radius:8px;min-width:160px;padding:6px 8px}.callLegsApply{border:1.5px solid var(--line);color:#fff;font-size:12.5px;font-family:var(--font-display);cursor:pointer;background:#1c5fd1;border-radius:10px;padding:7px 14px;transition:transform .12s,box-shadow .12s}.callLegsApply--secondary{color:#1f2937;background:#f1f5f9}.callLegsApply--danger{color:#fff;background:#b42318;border-color:#b42318}.callLegsApply:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 6px 16px #151c2429}.callLegsApply:disabled{opacity:.6;cursor:not-allowed;box-shadow:none;transform:none}.callLegsCacheHint{color:#9a3412;font-size:12px;font-family:var(--font-display);background:#fff7ed;border:1px solid #fed7aa;border-radius:999px;align-items:center;gap:6px;padding:6px 10px;display:inline-flex}.callLegsCacheDot{background:#f59e0b;border-radius:999px;width:8px;height:8px;animation:1.6s infinite cachePulse;box-shadow:0 0 #f59e0b80}.callLegsCacheStatus{color:var(--muted);font-size:11.5px;font-family:var(--font-display);border:1px dashed var(--line);background:#fff;border-radius:10px;gap:2px;padding:6px 10px;display:grid}.callLegsCacheLine{white-space:nowrap}@keyframes cachePulse{0%{box-shadow:0 0 #f59e0b80}70%{box-shadow:0 0 0 6px #f59e0b00}to{box-shadow:0 0 #f59e0b00}}.callLegsTableWrap{border:1.5px solid var(--line);box-shadow:var(--shadow-tile);background:#fff;border-radius:14px;overflow:auto}.callLegsTable{border-collapse:collapse;width:100%;min-width:1950px;font-size:12.5px}.callLegsTable--legs{min-width:1300px}.callLegsTable th,.callLegsTable td{border-bottom:1px solid var(--line-soft);text-align:left;white-space:nowrap;padding:8px 10px}.callLegsTable th{z-index:1;font-family:var(--font-display);letter-spacing:.2px;background:#f7f4ee;font-weight:600;position:sticky;top:0}.callLegsTable tbody tr:hover{background:#f7f7f7}.callLegsTable tbody tr[data-status=answered] td:first-child{box-shadow:inset 4px 0 #2f9e65}.callLegsTable tbody tr[data-status=voicemail] td:first-child{box-shadow:inset 4px 0 #d97706}.callLegsTable tbody tr[data-status=abandoned] td:first-child{box-shadow:inset 4px 0 #b45309}.callLegsTable tbody tr[data-status=missed] td:first-child{box-shadow:inset 4px 0 #c94242}.callLegsTable tbody tr[data-status=unknown] td:first-child{box-shadow:inset 4px 0 #9aa1ab}.callLegsCell--date{font-family:var(--font-display);font-size:12px}.callLegsCell--id{text-overflow:ellipsis;max-width:220px;color:var(--muted);font-size:11.5px;overflow:hidden}.callLegsCell--agents{text-overflow:ellipsis;max-width:200px;overflow:hidden}.callLegsCell--flow{white-space:normal;max-width:260px}.statusPill{text-transform:uppercase;letter-spacing:.3px;border:1px solid #0000;border-radius:999px;align-items:center;gap:6px;padding:3px 8px;font-size:11.5px;font-weight:600;display:inline-flex}.statusPill--answered{color:#1b7f4b;background:#d7f4e3;border-color:#84d5a8}.statusPill--attempted,.statusPill--outbound{color:#0369a1;background:#e0f2fe;border-color:#7dd3fc}.statusPill--error{color:#a23131;background:#ffe5e5;border-color:#e3a3a3}.statusPill--voicemail{color:#b45309;background:#fff3e0;border-color:#f4c784}.statusPill--abandoned{color:#92400e;background:#fef3c7;border-color:#facc15}.statusPill--missed{color:#a23131;background:#ffe5e5;border-color:#e3a3a3}.statusPill--unknown{color:#596270;background:#eef0f3;border-color:#c5cbd6}.callLegsDetails{border:1.5px solid var(--line);color:var(--ink);cursor:pointer;background:#fdfdfd;border-radius:8px;padding:5px 10px;font-size:12px;transition:transform .12s,box-shadow .12s}.callLegsDetails:hover{transform:translateY(-1px);box-shadow:0 6px 16px #151c241f}.callLegsEmpty{color:var(--muted);padding:18px 16px;font-size:13px}.callLegsDetailsRow td{border-bottom:none;padding:0}.callLegsDetailsCell{padding:0}.callLegsDetailsPanel{border-top:1px solid var(--line-soft);background:#f8f4ee;gap:10px;padding:12px 14px 16px;display:grid}.callLegsDetailsTitle{font-family:var(--font-display);color:var(--ink);font-size:13.5px;font-weight:600}.callLegsEventsTableWrap{border:1px solid var(--line-soft);background:#fff;border-radius:10px;overflow:auto}.callLegsEventsTable{border-collapse:collapse;width:100%;min-width:980px;font-size:12px}.callLegsEventsTable th,.callLegsEventsTable td{border-bottom:1px solid var(--line-soft);text-align:left;white-space:nowrap;padding:6px 8px}.callLegsEventsTable th{font-family:var(--font-display);background:#f7f4ee;font-weight:600;position:sticky;top:0}@keyframes tile-rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@keyframes header-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media (width<=1200px){.summaryRow{grid-template-columns:repeat(4,minmax(0,1fr))}}@media (width<=980px){.pageHeader{text-align:center;grid-template-columns:1fr;justify-items:center}.topActions{flex-direction:column}.weatherWidget{width:min(240px,100%)}.refreshMeta{text-align:center}.topRow,.panelGrid{grid-template-columns:1fr}.callLegsControls{flex-direction:column;align-items:stretch}.callLegsControl,.callLegsApply,.callLegsReset{width:100%}.callLegsFilters{flex-direction:column;align-items:stretch}.filterGroup{width:100%}.callLegsInsights{grid-template-columns:1fr}.insightCard{grid-column:span 12}}@media (width<=820px){.miniGrid,.summaryRow{grid-template-columns:repeat(2,minmax(0,1fr))}.bottomRow{grid-template-columns:1fr}.bottomRow .trendTile,.bottomRow .panelTile,.bottomRow .teamsPresenceTile{grid-column:span 1}}@media (width<=760px){.authStatusWrap{justify-content:center}}
